Charmius Terms and Conditions

Welcome to Charmius. These Terms and Conditions govern your use of our website, games, and services. By completing Charmius register and creating an account, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of this document, you must not use our platform.

1. About Our Casino

Charmius is owned and operated by 3-102-957682 S.R.L., registered in Costa Rica (San José, Escazú), with payments processed by Massivity Ltd (Cyprus, HE 491548). We operate under a B2C remote gambling licence issued by the Tobique Gaming Commission (Tobique Gaming Act 2023), licence No. 0000181. Our platform primarily serves players in Australia, Canada, and New Zealand, as well as international customers, subject to the restrictions outlined below.

At Charmius, we provide our services in multiple languages, including English, English (CA), English (AU), English (NZ), French, French (CA), Portuguese, Spanish, German, and Italian, so players from different regions can enjoy our platform comfortably.

2. Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We do not permit access from the United States or from any jurisdiction where online gambling is illegal, restricted, or where we are not licensed to operate.

When you complete Charmius casino login or create a new account, you must provide accurate, current, and complete information. We reserve the right to verify your identity at any time, and we may request documentation to confirm your age, address, and payment methods before processing withdrawals.

• You must create only one account per person, household, and IP address
• You must keep your login credentials confidential and notify us immediately of any unauthorized access
• We reserve the right to suspend or close accounts that violate our terms

3. Deposits and Withdrawals

Our casino accepts deposits starting from $10 (bonus deposits require a minimum of $30), with a maximum deposit of $3,000. We support a wide range of Charmius deposit methods, including Visa, Mastercard, Interac, Neosurf, Flexepin, CashtoCode, MiFinity, PayDo, eZeeWallet, bank transfer, and multiple cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Dogecoin, XRP, Solana, Tron, Tether, USD Coin, DAI, and Binance Coin.

The minimum Charmius withdrawal amount is $50. Withdrawal limits are set at $2,000 per day and $5,000 per week; larger withdrawals may be paid in instalments, and higher payout plans are available for our VIP levels. Every deposit must be wagered at least three times before you are eligible to request a withdrawal.

We may take up to 24 hours to review and confirm a withdrawal request. One-time account verification typically takes between 2 and 24 hours. If you request a withdrawal to a new card or payment method, we must verify it first. After approval, payment providers may need up to 3-5 business days to process your payout, with e-wallets generally being the fastest and card payments taking longer due to banking procedures; in some cases, processing may take up to 7 business days.

4. Charmius Bonus Terms

At Charmius, we offer a variety of promotions, including our welcome package of up to $2,000 plus 100 Free Spins across your first two deposits. Our Charmius casino bonus offers are subject to wagering requirements, maximum bet limits, and specific game restrictions.

• Our first deposit bonus provides a 100% match up to $1,000 plus 100 Charmius free spins, with a minimum deposit of $30 and a 40x wagering requirement
• Our second deposit bonus offers a 200% match up to $1,000, also with a 40x wagering requirement
• Maximum bet while wagering any bonus is $7.50
• Table games, video poker, and roulette do not contribute to wagering requirements
• Bonus buy slots, progressive jackpots, and non-slot games such as crash and bingo are excluded from bonus play

We also provide a Charmius no deposit bonus as part of our VIP Club level-up rewards, along with regular promotions such as Wednesday Free Spins, Sunday Gift, and weekly cashback. Any Charmius promo code or Charmius bonus code offered through our marketing channels must be entered correctly at the time of deposit to be valid. We reserve the right to cancel any bonus if the bonus-linked balance drops to $0.75 or less, and the maximum cashout from no-deposit bonuses is $75 unless otherwise stated.

5. VIP Club and Loyalty Program

Every player automatically joins our VIP Club upon registration, starting at the Unformed Key level. Our loyalty structure is built around Experience Points (XP), which never expire and move you through eight lifetime levels, and Season Points (SP), which determine your seasonal VIP status over three-month seasons. We at Charmius reward consistent play with free spins, deposit bonuses, weekly cashback, and exclusive perks such as a personal VIP manager and prioritized withdrawals for higher-tier members.

6. Sports Betting Terms

Our sports welcome package offers up to $300 in bonus funds plus $150 in Freebets across your first two sports deposits. Additional promotions include the Tuesday Match Boost, Friday Freebet, Combo Power Boost, and Weekly Sports Cashback. All sports bonuses carry their own minimum deposit requirements, wagering conditions, and odds restrictions, which are detailed within the relevant promotional terms.

7. Games and Fair Play

Our Charmius slots library includes more than 3,800 titles, alongside over 470 live dealer games and more than 1,400 jackpot games, sourced from leading providers such as Booongo, Betsoft, BGaming, Playson, Pragmatic Play Live, and many others. Our Charmius live casino offers Blackjack, Roulette, Baccarat, and Game Shows, streamed in real time from professional studios.

We use certified random number generators and partner only with licensed, reputable providers to ensure fair outcomes across our platform.

8. Responsible Gaming and Account Limits

We are committed to promoting responsible gambling. You may request deposit limits, loss limits, time-outs, or self-exclusion at any time by contacting our support team. We encourage you to gamble only with funds you can afford to lose.

9. Customer Support

Our team is available 24/7 via live chat and email at support@mail.charmius.app. We offer support in English, French, German, Italian, Portuguese, and Spanish, ensuring players across our target markets can reach us comfortably.

10. Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our services, regulatory requirements, or business practices. Continued use of our platform after any amendment constitutes your acceptance of the revised terms. We recommend reviewing this page regularly, particularly if you are searching for a Charmius review or considering Charmius reviews from other players before depositing.

11. Limitation of Liability and Governing Law

We provide our services on an "as is" basis and do not guarantee uninterrupted access at all times. To the maximum extent permitted by law, we are not liable for indirect or consequential losses arising from your use of our platform. These terms are governed by the laws applicable to our operating licence under the Tobique Gaming Commission.

By using our site, including through our Charmius app available for Android, iOS, Windows, and macOS, you accept these Terms and Conditions in full. If you have any questions, please contact our support team before proceeding with any deposit or withdrawal.